Panel skycontrol disconnected from home network.
Smart code door lock not working.
Press and hold the a or program button while reinserting the battery pack.
Select smart lock guest access.
No user codes are programmed.
Press the lock button on the keypad then enter the security code to resynchronize the bolt.
Program at least one user code and test the lock button again.
The door handing process was not executed during installation.
Online account center make a payment.
If the lock can t be located by the touchscreen xfinity home or the hub xfinity home automation it may need to be reset.
Using the smart lock guest access card you can view the current state of your locks and lock all locks with a single press.
This is indicated by the keypad flashing red three times with three beeps.
If three incorrect codes were entered within one minute the keypad will lock for 60 seconds.
No user codes are programmed.
Smart home app lost remote access.
Doorbell camera offline.
There s a chance that your phone simply hasn t updated its location status in a while.
This is indicated by the keypad fl ashing red three times with three beeps.
Touch allow to confirm.
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So to get lock on your location open google maps and tap the compass icon near the bottom right corner.
When all doors are locked the card will turn blue.
If this is the case smart lock will stop working as trusted places needs a fairly recent location report before it will unlock your phone.
Program at least one user code and test the lock button again.
Step 3 pull out the battery pack and push program three times if the smartcode fails to initialize after battery removal and re installation.
Be aware that resetting the lock will delete all codes.
On my smartcode 909 910 the lock beeps the keypad flashes red and the door cannot lock.
Get help deciding schlage encode schlage sense schlage connect connected keypads.
If there are no codes in the lock the lock button will not lock the door.
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On my smartcode 909 910 the lock button does not lock the door.
Remove the battery pack.
The door handing process was not executed.
Realign the door if the bolt does not operate smoothly when opening with a key.